How It Works: Your Journey to Smart Home & Business
Step 1: Initial Consultation
Tell us what you need. Whether you have a clear vision or need guidance exploring possibilities, we're here to help. We'll discuss your lifestyle, daily routines, and automation goals. For complex projects or commercial spaces, we'll schedule an on-site visit to assess your property.
Step 2: Custom Proposal & Options
We design a solution tailored to your home or business. Choose from comprehensive systems (Budget, Premium, Commercial) or start with individual packages like Smart Lighting, Security, or Climate Control. Each package includes Home Assistant integration, so everything works together seamlessly. Add more packages later at reduced rates—the foundation is already in place.
Step 3: Review & Agreement
Take your time. We'll walk you through every detail, answer questions, and adjust the proposal until you're completely satisfied. No pressure; this is your home, and the decision is yours.
Step 4: Secure Your Installation
Ready to proceed? A 50% deposit secures your installation slot and allows us to prepare your equipment. We'll coordinate a convenient installation date that works around your schedule.
Step 5: Professional Installation
We handle everything. Our team arrives on schedule to install, configure, and test your system. Every device is commissioned, every automation is tested, and nothing is left half-finished. We don't leave until everything works flawlessly.
Step 6: Training & Handover
Learn your new system. We'll demonstrate how to control devices, activate scenes, and use the dashboard. Want to create your own automations? We'll show you how. Training can be scheduled on installation day or the following day, whatever suits you.
Step 7: Ongoing Support
Premium & All-In-One Systems Include:
- 3 years comprehensive warranty - parts & labor fully covered
- 5 years labor warranty - we fix it, you pay parts at wholesale cost
- Lifetime technical support via phone and email
- Priority service response
Budget Systems Include:
- 1 year comprehensive warranty
- 2 years labor warranty (parts at cost)
- Ongoing technical support